Partner Success Manager​: Primary contact with Hospitals/Customers ​

Optimizing Hospital and Orphan Product Distribution: Tenarris Mittal S.r.l.’s expertise in 3PL and financial services

Tenarris Mittal S.r.l. provide a Partner success manager to each client with strong expertise and in compliance with the management of pharmaceutical opportunities.​

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• Primary contact with Hospitals/Customers ​
• Import document management​
• Customers service with Hospitals​
• Customer administration/management​
• Customer Service Order Management​
• Manage relationship with customers through different channels, following MAH guidelines​
• Electronic records administration/management ​
• Monitoring of orders activities through key indicators​
• Processing and delivery of statistics on orders received/executed​
• Management of Commercial flow, Purchasing Process with MAH​
• Complaints management and claim management​
• Sales reports